Bilingual Pediatric Patient Concierge (Spanish)

Hero-Practice-Services-; Colorado Springs (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus

Paid time off and holidays

Career growth opportunities

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently manage front office tasks, including answering calls, scheduling appointments, and collecting payments within a pediatric practice.

The role requires bilingual Spanish communication, a friendly demeanor, and strong organizational skills to deliver a red-carpet patient experience and ensure smooth daily operations.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Preferred knowledge of Microsoft Word, Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Skills

Attention to detail

Interpersonal skills

Spanish bilingual

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO, is seeking a Patient Coordinator to efficiently manage front office tasks, including answering calls, scheduling appointments, and collecting payments within a pediatric practice.

The role requires bilingual Spanish communication, a friendly demeanor, and strong organizational skills to deliver a red-carpet patient experience and ensure smooth daily operations.