Bilingual Pediatric Front Desk Specialist – Calm Care

Little Spurs Pedi; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k) Plan

Medical / Dental / Vision / LTD / STD

Paid Time Off

Job summary

Little Spurs Pediatric Urgent Care is seeking a Bilingual Medical Front Office Specialist for the Westover clinic in Westover, with responsibilities at the front desk including check-in, insurance verification, and payments. This seasonal–full-time role requires compassionate interaction with families and efficient patient flow in a fast-paced pediatric environment.

The ideal candidate is bilingual, customer-service oriented, detail-focused, and able to multitask while maintaining

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Strong communication and customer service skills.
• Strong attention to detail in a fast-paced environment.
• Current American Heart Association BLS certification.
• Authorized to work in the United States.
• Ability to complete a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage patient check-in, insurance verification, and payments accurately.
• Explain wait times, clinic processes, and next steps clearly and respectfully.
• Answer phones and assist walk-in patients while managing multiple systems and priorities.
• Document patient information thoroughly and accurately in the EMR.
• Protect patient privacy and follow confidentiality requirements.
• Work closely with clinical team to keep patient flow moving.
• Provide compassionate, professional customer service to children and families.
• Maintain an organized, clean, welcoming front desk area.
• Help ensure families have a positive experience from check-in to checkout.

Skills

Bilingual

Customer service

Communication skills

Attention to detail

multitasking

Education

High school diploma or equivalent

Tools

EMR system

Job description

Little Spurs Pediatric Urgent Care is seeking a Bilingual Medical Front Office Specialist for the Westover clinic in Westover, with responsibilities at the front desk including check-in, insurance verification, and payments. This seasonal–full-time role requires compassionate interaction with families and efficient patient flow in a fast-paced pediatric environment.

The ideal candidate is bilingual, customer-service oriented, detail-focused, and able to multitask while maintaining