Bilingual Patient Support Specialist

ADP, Inc.; Medford (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Savings Plan with a

Company Match

Life Insurance

Health Savings Account (HSA)

Job summary

La Clinica in Medford, OR seeks a Call Center Representative to handle patient call inquiries, schedule appointments, and promote services. The role requires bilingual English/Spanish communication and a friendly, professional demeanour.

Responsibilites include responding to calls, coordinating with team leads, and maintaining accurate call logs. This is a full-time hourly position offering competitive benefits and opportunities for professional development.

Qualifications

• Minimum: High School Diploma or GED.
• Zero to two years related experience and/or training.
• Excellent interpersonal communication and problem-solving skills.
• Bilingual in English/Spanish required.

Responsibilities

• Answers telephone calls and inquiries in a courteous and professional manner.
• Schedules patient appointments.
• Promotes the organization's services.
• Responds to emergency calls per protocols.
• Maintains logs and collaborates with team lead.

Skills

Interpersonal communication

Problem-solving

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

La Clinica in Medford, OR seeks a Call Center Representative to handle patient call inquiries, schedule appointments, and promote services. The role requires bilingual English/Spanish communication and a friendly, professional demeanour.

Responsibilites include responding to calls, coordinating with team leads, and maintaining accurate call logs. This is a full-time hourly position offering competitive benefits and opportunities for professional development.