Bilingual Medical Front Desk Receptionist

RPMGlobal; Woodburn (OR); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Bilingual pay premium

Job summary

Salud Medical Center in Woodburn, OR is seeking a Relief Medical Receptionist to serve as frontline liaison between patients and care, greeting visitors, answering calls, scheduling, and processing registrations. The role offers $18.62-$22.81/hour DOE with additional pay for bilingual English/Spanish skills; prior clinic front desk experience is a plus; strong customer service and communication required.

You will support providers and staff, help manage patient portals and insurance questions,

Qualifications

• High School Diploma or GED.
• Bilingual English/Spanish skills required at level 9.
• Strong customer service and communication skills.
• Ability to multitask and prioritize with frequent interruptions.
• Professional and patient-centered communication.
• Basic proficiency with Outlook, Word, Excel, and electronic systems.
• Clinic receptionist or medical front office experience is a plus!

Responsibilities

• Answer phones, transfer calls, take messages, and respond to patient inquiries in person, by phone, and through the patient portal.
• Greet patients, maintain visitor logs, notify staff of patient arrivals, and provide translation support when needed.
• Create and maintain patient charts, register new patients, and ensure all required forms and data are accurate and complete.
• Schedule, update, and adjust patient appointments according to clinic guidelines, including managing cancellations and no-shows.
• Verify insurance eligibility, obtain documentation, and assist patients with insurance-related questions.
• Perform routine billing functions such as posting encounters, accepting payments, and reconciling daily cash receipts.
• Provide administrative support to Providers and clinic staff to maintain smooth front-office workflow.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Communication

Microsoft Outlook

Microsoft Word

Excel

Electronic systems

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Electronic systems

Job description

Salud Medical Center in Woodburn, OR is seeking a Relief Medical Receptionist to serve as frontline liaison between patients and care, greeting visitors, answering calls, scheduling, and processing registrations. The role offers $18.62-$22.81/hour DOE with additional pay for bilingual English/Spanish skills; prior clinic front desk experience is a plus; strong customer service and communication required.

You will support providers and staff, help manage patient portals and insurance questions,