Bilingual Patient Services Specialist (Spanish)

Christ Community Health Services; Memphis (TN); On-site; USD 30,000 - 36,000; Full time

Job summary

Christ Community Health Services in Memphis, TN, seeks a BILINGUAL PATIENT SERVICES REPRESENTATIVE to be the friendly first contact for patients, handling calls and routing inquiries to the proper team. The ideal candidate is bilingual in Spanish, has a high school diploma, and 6–12 months of customer service experience, with basic computer and telephone etiquette skills.

Responsibilities include scheduling appointments, taking messages, and coordinating with clinicians while maintaining

Qualifications

• High school diploma or equivalent.
• 6–12 months experience in customer service.
• Bilingual in Spanish.

Responsibilities

• Answer and route incoming calls to appropriate locations.
• Schedule appointments considering doctors' schedules.
• Take detailed messages and email to nurses or staff.
• Make reminder calls for appointments and recalls.
• Answer questions or refer to appropriate sources.
• Perform other duties as required.

Skills

Customer service

Telephone etiquette

Computer literacy

Communication skills

Education

High school diploma or equivalent

Tools

Computer scheduling system

Job description

Christ Community Health Services in Memphis, TN, seeks a BILINGUAL PATIENT SERVICES REPRESENTATIVE to be the friendly first contact for patients, handling calls and routing inquiries to the proper team. The ideal candidate is bilingual in Spanish, has a high school diploma, and 6–12 months of customer service experience, with basic computer and telephone etiquette skills.

Responsibilities include scheduling appointments, taking messages, and coordinating with clinicians while maintaining