Patient Service Representative

Gateway-Diagnostic-Imaging-1; Abilene (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Premium base pay

Monthly bonus opportunities

Exceptional benefits

Job summary

Gateway Diagnostic Imaging in Abilene, TX is seeking an experienced Patient Service Representative to support our outpatient operations. You will schedule patients for diagnostic exams, assist with authorizations and insurance verifications, and ensure smooth check-in and check-out while delivering accurate information to the billing office.

The ideal candidate has 1–4 years of medical office experience, strong customer service and computer skills, the ability to multi-task, and may be bilingual

Qualifications

• 1–4 years experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and multitask.
• Strong customer service and computer skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Insurance verification.

Skills

Medical office experience

Authorization & Insurance verification

High patient volume handling

Customer service

Multi-tasking

Bilingual English/Spanish

Job description

Gateway Diagnostic Imagingis seeking an experienced, patient care-oriented professional on a full-time basis as aPatient Service Representativeto help support our location in Abilene, TX.

Why Gateway?

We believe in rewarding dedication and passion! That's why we offer aPREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and anEXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Gateway Diagnostic Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Bilingual (English/Spanish) preferred

About Us:

Gateway Diagnostic Imaging is a premier provider of diagnostic imaging services, offering a comprehensive range of imaging solutions within a comfortable, service-oriented outpatient setting.

Our philosophy at Gateway is to integrate state-of-the-art equipment, highly qualified radiologists, and exceptional customer service for referring physicians, patients, and payors, ensuring the highest standards in outpatient radiology. We are recognized for our unwavering commitment to patient care delivered in a compassionate environment, coupled with a strong conviction that quality diagnostic imaging and excellence in service lead to cost-effective medical care.

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