Bilingual Front Desk Patient Services Pro

Myprimaryhealthsolutions; MIDDLETOWN (OH); On-site; USD 20,764 - 29,573; Full time

Job summary

Myprimaryhealthsolutions is seeking a Bilingual Patient Services Representative (PSR) in Middletown, OH. The role handles patient registration, appointment scheduling, and payment processing in a medical office setting, with a $1.00/hour bilingual differential and a starting rate of $18.27/hour.

Responsibilities include guiding patients through insurance options, assisting with eligibility, and ensuring smooth office operations while maintaining accurate cash handling and deposits.

Qualifications

• High School diploma or equivalent.
• Ability to read, write, and communicate effectively.
• Medical front desk/office administration experience preferred.
• Ability to speak effectively before customers or employees.

Responsibilities

• Register patients and process payments in a timely manner.
• Schedule patient appointments and manage registrations.
• Explain payment options and assist with insurance eligibility.
• Handle phone calls, messages, and routing to the proper area.
• Maintain lobby appearance and accurate daily deposits.

Skills

Bilingual

Front desk experience

Customer service

Administrative duties

Education

High School diploma

Tools

Practice management system

Electronic medical record

Microsoft Word

Text paging

Job description

Myprimaryhealthsolutions is seeking a Bilingual Patient Services Representative (PSR) in Middletown, OH. The role handles patient registration, appointment scheduling, and payment processing in a medical office setting, with a $1.00/hour bilingual differential and a starting rate of $18.27/hour.

Responsibilities include guiding patients through insurance options, assisting with eligibility, and ensuring smooth office operations while maintaining accurate cash handling and deposits.