Bilingual Patient Services Specialist

Gonzaba Medical Group; Cassin (TX); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Gonzaba Medical Group is seeking a Part Time Patient Service Representative for the inbound GMG contact center in San Antonio, TX. You will help patients schedule appointments with physicians and mid-level providers, process prescription refills, and educate patients on GMG services.

The role requires strong written and verbal communication, attention to detail, and the ability to work with various GMG departments.

Qualifications

• Minimum high school education; medical assistant certificate preferred.
• Bilingual English/Spanish fluency is required.

Responsibilities

• Schedules, cancels and reschedules daily appointments for GMG physicians using the Athena system.
• Answers all incoming calls for Gonzaba Medical Group.
• Processes prescription refills per GMG guidelines.

Skills

Bilingual English/Spanish

Excellent communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Medical assistant certificate preferred

Tools

Athena EMR

Job description

Gonzaba Medical Group is seeking a Part Time Patient Service Representative for the inbound GMG contact center in San Antonio, TX. You will help patients schedule appointments with physicians and mid-level providers, process prescription refills, and educate patients on GMG services.

The role requires strong written and verbal communication, attention to detail, and the ability to work with various GMG departments.