Bilingual Patient Services Representative

Live Well Homecare Agency, LLC; Chicago (IL); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Life insurance

Retirement plans

Paid time off

Job summary

Live Well Homecare Agency, LLC in Chicago seeks a friendly front desk associate to greet patients, register them in the EMR, and schedule appointments, ensuring smooth patient flow. The role requires proficiency with EHR systems and Microsoft Office, plus strong communication and interpersonal skills.

The ideal candidate has 2+ years of medical office experience, is bilingual (English/Spanish or English/Polish preferred), and can support community health initiatives.

Qualifications

• At least 2 years of medical office experience preferred.
• Experience with EHR systems and Microsoft Office.
• Strong communication, customer service, and interpersonal skills.
• Bilingual in English/Spanish or English/Polish preferred.

Responsibilities

• Provide efficient service to patients during appointments and check-ins
• Register patients in the EMR system, verifying demographic and billing details
• Monitor waiting areas and communicate delays or issues to patients
• Identify insurance types and verify patient coverage eligibility

Skills

EHR systems

Strong communication

Bilingual English/Spanish or English/−

Tools

Microsoft Office

Job description

This position involves delivering high-quality patient service in a healthcare setting, including greeting, registering, and scheduling patients, verifying insurance coverage, and managing patient flow to ensure timely care. The role requires proficiency with Electronic Health Record (EHR) systems and Microsoft Office, along with strong communication and interpersonal skills. Bilingual abilities in English/Spanish or English/Polish are preferred, enhancing communication with diverse patient populations.

Key Responsibilities

• Provide efficient service to patients during appointments and check-ins
• Register patients in the EMR system, verifying demographic and billing details
• Monitor waiting areas and communicate delays or issues to patients
• Identify insurance types and verify patient coverage eligibility

Qualifications & Skills

• At least 2 years of medical office experience preferred
• Experience with EHR systems and Microsoft Office
• Strong communication, customer service, and interpersonal skills
• Bilingual in English/Spanish or English/Polish preferred

Additional Information

Located in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, and paid time off. The role supports community health initiatives by providing accessible, compassionate care to underserved populations.