Bilingual Patient Services Rep — Scheduling & Insurance

U.S. Radiology Specialists; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical/Dental/Vision/Life/Pharmacy

401(k) with employer contribution

Paid short-term disability

Paid vacation time

PTO accrual from day 1

Colleague referral bonus

Job summary

Touchstone Medical Imaging is seeking a Patient Service Representative for the Post Oak location in Austin, TX. This full-time role operates Monday–Friday, 7am–4pm, handling patient scheduling, insurance verifications, and front-desk duties in a fast-paced radiology environment.

We offer a premium base pay with monthly bonus opportunities and a comprehensive benefits package including medical, dental, vision, and 401(k). Prior experience in medical offices and bilingual abilities are a plus.

Qualifications

• Experience in medical office settings or hospital environments.
• Strong customer service and computer skills.
• Experience with authorizations and insurance verification preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance.
• Ensure accuracy of patient data in system.
• Process requests and file patient records.

Skills

Customer service

Computer skills

Multi-tasking

Medical terminology

Insurance verification

Education

Medical Assistant Certification

Job description

Touchstone Medical Imaging is seeking a Patient Service Representative for the Post Oak location in Austin, TX. This full-time role operates Monday–Friday, 7am–4pm, handling patient scheduling, insurance verifications, and front-desk duties in a fast-paced radiology environment.

We offer a premium base pay with monthly bonus opportunities and a comprehensive benefits package including medical, dental, vision, and 401(k). Prior experience in medical offices and bilingual abilities are a plus.