Bilingual Patient Services Coordinator - Dental Office

Hartford HealthCare; Hartford (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider in Hartford, Connecticut, seeks a Patient Service Coordinator to enhance patient experiences and ensure operational efficiency. Responsibilities include greeting patients, handling calls, scheduling appointments, and maintaining office order. The ideal candidate must be bilingual in Spanish, possess a high school diploma, and have relevant experience in a medical setting. Strong customer service and communication skills are essential for collaborating with the healthcare team and providing excellent care.

Qualifications

• 2 years of relevant experience required, preferably in a fast-paced medical office.
• Verbal and written proficiency in English required, second language preferred.
• Ability to adhere to HIPAA, OSHA and CSG policies.

Responsibilities

• Greets and registers arriving patients, completes registration forms.
• Answers incoming calls and directs them according to urgency.
• Schedules new patient appointments and informs patients of preparation requirements.

Skills

Bilingual Spanish

Customer service

Communication skills

Education

High School Diploma or equivalent

Associate or bachelor’s degree in a clinical or business field

Tools

Microsoft Office

Job description

A leading healthcare provider in Hartford, Connecticut, seeks a Patient Service Coordinator to enhance patient experiences and ensure operational efficiency. Responsibilities include greeting patients, handling calls, scheduling appointments, and maintaining office order. The ideal candidate must be bilingual in Spanish, possess a high school diploma, and have relevant experience in a medical setting. Strong customer service and communication skills are essential for collaborating with the healthcare team and providing excellent care.