Bilingual Patient Services Coordinator

Hugh Chatham Health; Des Plaines (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Aurora Medical Group (AMG) in Des Plaines, IL is seeking aPatient Service Representative to support ambulatory care teams. You will assist with scheduling, registration, and billing while delivering compassionate service to patients and families.

Responsibilities include verifying insurance and collecting payments during visits, ensuring accurate charting, and helping staff keep patient records up to date in our billing system. Bilingual abilities are highly preferred.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services at appointments or information requests.
• Enter accurate billing information and ensure follow-up on missing data.
• Support providers and maintain accurate medical records within the patient accounting system.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Aurora Medical Group (AMG) in Des Plaines, IL is seeking aPatient Service Representative to support ambulatory care teams. You will assist with scheduling, registration, and billing while delivering compassionate service to patients and families.

Responsibilities include verifying insurance and collecting payments during visits, ensuring accurate charting, and helping staff keep patient records up to date in our billing system. Bilingual abilities are highly preferred.