Bilingual Patient Scheduling Coordinator - Spanish Speaking

USA CLINIC SL; Northbrook (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare organization as a Bilingual Patient Scheduling Coordinator in Northbrook, IL. This entry-level role focuses on connecting patients to essential medical care, ensuring high service quality through effective communication and scheduling. Comprehensive training is provided for those new to healthcare, making this a great opportunity for growth.

Benefits

Medical

Dental

Vision

PTO

401k

Qualifications

• Bilingual in English and Spanish required.
• No medical experience necessary - comprehensive training provided.
• Entry-level position with a focus on patient interaction.

Responsibilities

• Handle high-volume inbound and outbound calls.
• Schedule and confirm patient appointments using persuasive communication.
• Educate patients on services and benefits offered.

Skills

Persuasion

Communication

Customer Service

Job description

Bilingual Patient Scheduling Coordinator - Spanish Speaking

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Bilingual Patient Scheduling Coordinator - Spanish Speaking

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Join to apply for the Bilingual Patient Scheduling Coordinator - Spanish Speaking role at USA CLINIC SL

Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator – Patient Engagement & Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.

If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization—apply online today!

No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.

Hours: Monday through Friday, eight-hour shifts from 6:30 AM – 7:00 PM (flexibility required)

Bilingual Required: (English & Spanish, Polish, Farsi, Armenian, Greek, or Turkish)

Responsibilities

• Handle inbound and outbound calls in a high-volume
• Use persuasive communication techniques to overcome objections and secure patient appointments.
• Present a positive, professional, and energetic approach to patients.
• Meet and exceed key performance metrics (KPIs) related to scheduling and retention.
• Educate patients on services, benefits, and appointment details.
• Proactively follow up with patients to ensure continued care and appointment attendance.
• Resolve patient concerns efficiently while maintaining a high level of customer service.
• Accurately enter patient information and schedule appointments in the system.
• Work collaboratively with the team to drive patient engagement and retention.
• Adhere to scripts, decision trees, and compliance protocols.
• Additional duties as required.
  
  

Pay Rate: $20.00 - $23.00 per hour

Requirements

• Handle inbound and outbound calls in a high-volume
• Use persuasive communication techniques to overcome objections and secure patient appointments.
• Present a positive, professional, and energetic approach to patients.
• Meet and exceed key performance metrics (KPIs) related to scheduling and retention.
• Educate patients on services, benefits, and appointment details.
• Proactively follow up with patients to ensure continued care and appointment attendance.
• Resolve patient concerns efficiently while maintaining a high level of customer service.
• Accurately enter patient information and schedule appointments in the system.
• Work collaboratively with the team to drive patient engagement and retention.
• Adhere to scripts, decision trees, and compliance protocols.
• Additional duties as required.
  
  

Pay Rate: $20.00 - $23.00 per hour

Benefits

• Medical
• Dental
• Vision
• PTO
• 401k

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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