Bilingual Patient Relations Advocate

Driscoll Health Plan; Corpus Christi (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Reward and Recognition programs

Employee activities

Kudos from families

Job summary

Driscoll Health Plan in Corpus Christi, Texas seeks a Patient Relations/Interpreter Representative to support compassionate, patient-centered care. You will work with hospital staff to respond to inquiries, manage complaints, and ensure clear communication across languages.

You will translate medical information from English to Spanish, assist families, and participate in patient care meetings while preserving confidentiality and cultural sensitivity; familiarity with medical terminology in both

Qualifications

• Bachelor’s degree or associate’s degree with related experience or training.
• Familiarity with basic medical terminology in Spanish and English.

Responsibilities

• Maintains confidentiality at all times.
• Responds to inquiries by telephone, in person or in writing and documents interactions.
• Interprets medical information from English into Spanish and vice versa.
• Facilitates understanding between families, patients, and hospital staff speaking different languages.
• Directs inquiries to appropriate staff and participates in meeting coordination.

Skills

Bilingual Spanish/English

Interpreting

Confidentiality

Communication

Education

Bachelor’s degree (BA) or Associate’s Degree

Equivalent combination of education and experience

Job description

Driscoll Health Plan in Corpus Christi, Texas seeks a Patient Relations/Interpreter Representative to support compassionate, patient-centered care. You will work with hospital staff to respond to inquiries, manage complaints, and ensure clear communication across languages.

You will translate medical information from English to Spanish, assist families, and participate in patient care meetings while preserving confidentiality and cultural sensitivity; familiarity with medical terminology in both