Patient Access Specialist - Insurance & Referrals

Driscoll Children's Hospital; Corpus Christi (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Driscoll Children's Hospital is seeking a Patient Access Representative in Corpus Christi, TX. The role covers referral intake, insurance verification, and pre-service communications with patients and families.

The position emphasizes confidentiality, accurate data handling, and patient-centered service across multiple hospital locations. Familiarity with Epic is a plus, and high school education or GED is required.

Qualifications

• High school diploma or GED; or 1–3 months related experience.
• Ability to handle patient information with discretion.
• Healthcare front desk experience is a plus.

Responsibilities

• Answer department phone promptly and courteously.
• Verify patient demographics and insurance information.
• Process referrals and pre-service registrations.
• Document telephone encounters in Epic.
• Collect out-of-pocket expenses and pre-registration data.

Skills

Customer service

Attention to detail

Communication skills

Confidentiality

Multi-tasking

Education

High school diploma or GED

Tools

Epic

Job description

Driscoll Children's Hospital is seeking a Patient Access Representative in Corpus Christi, TX. The role covers referral intake, insurance verification, and pre-service communications with patients and families.

The position emphasizes confidentiality, accurate data handling, and patient-centered service across multiple hospital locations. Familiarity with Epic is a plus, and high school education or GED is required.