Bilingual Patient Reimbursement Admin Pro

Cencora, Inc.; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Cencora, Inc. is seeking an administrative professional to support patient and provider reimbursement services for the Canadian market, via Innomar Strategies.

The role requires strong data accuracy, bilingual French/English capabilities, and proficiency with Microsoft Office. Responsibilities include managing patient records, coordinating with internal teams, and ensuring reimbursement activities are properly documented.

Qualifications

• 1–3 years of experience in an administrative role in a pharmaceutical setting.
• Proficient with Microsoft Office applications.
• Strong communication and interpersonal skills.
• Bilingual French/English required.

Responsibilities

• Follow up with patients according to cadence to obtain reimbursement updates and information for case progression.
• Update and maintain patient files accurately and in a timely manner, ensuring all reimbursement-related activities are documented.
• Support reimbursement processes by collecting, reviewing, and recording information related to coverage and claims status.
• Escalate reimbursement issues to appropriate team members as required.
• Report adverse events identified during patient interactions to designated units in accordance with policies.
• Maintain accurate records in applicable systems and department files.
• Compile reimbursement-related information from various sources for reporting and case management.
• Collaborate with internal teams to support resolution of case-related workload issues.

Skills

Bilingual French/English

Microsoft Office

Data accuracy

Communication skills

Education

High School diploma/GED

Postsecondary education in a related field

Tools

Microsoft Office Suite

Job description

Cencora, Inc. is seeking an administrative professional to support patient and provider reimbursement services for the Canadian market, via Innomar Strategies.

The role requires strong data accuracy, bilingual French/English capabilities, and proficiency with Microsoft Office. Responsibilities include managing patient records, coordinating with internal teams, and ensuring reimbursement activities are properly documented.