Bilingual Data Entry & Patient Records Coordinator

AmerisourceBergen; United States; Remote; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision care

Training & development programs

Work-life balance support

Job summary

Innomar Strategies, part of the AmerisourceBergen family, is seeking an organized coordinator to support patient information, pharmacovigilance, and data management across Canada. You will maintain accurate CRM records, assist with information requests, and ensure data integrity across multiple systems.

Working in a bilingual environment, you will liaise with internal and external stakeholders, handle documentation, and adapt to shifting schedules across time zones.

Qualifications

• Collegial-level studies minimum; life sciences qualification is a plus.
• Experience in medical information or pharmacovigilance is advantageous.
• Familiarity with pharmacovigilance guidelines (Health Canada/US FDA/ICH) is helpful.
• Ability to adapt to change and learn new skills as needed.
• Experience in medical/pharmaceutical domains is an asset.

Responsibilities

• Create and maintain patient records ensuring accuracy in CRM.
• Execute administrative tasks critical to patient progression in the program.
• Ensure data integrity across systems and teams.
• Serve as liaison between team members and internal/external clients.
• Handle faxes and organize schedules across time zones.
• Label and attach documents to the CRM; cover varying shifts as needed.
• Perform ad hoc duties as assigned.

Skills

Excellent computer skills

Knowledge of medical terminology

Ability to work autonomously

Team support during high workload

Strong analytical skills

Interpersonal and leadership skills

Time management

Problem solving

Microsoft Word, Excel, PowerPoint

Education

College-level studies minimum

Life sciences certificate or degree is a plus

Experience in medical information/pharmacovigilance

Knowledge of pharmacovigilance guidelines (Canada/US/ICH)

Tools

Salesforce CRM

MyFax/Right Fax

Job description

Innomar Strategies, part of the AmerisourceBergen family, is seeking an organized coordinator to support patient information, pharmacovigilance, and data management across Canada. You will maintain accurate CRM records, assist with information requests, and ensure data integrity across multiple systems.

Working in a bilingual environment, you will liaise with internal and external stakeholders, handle documentation, and adapt to shifting schedules across time zones.