Bilingual Patient Navigator — Women's Health Access

GATEWAY COMMUNITY HEALTH CENTER INC; Laredo (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Gateway Community Health Center Inc in Laredo, TX seeks a dedicated patient navigator to support new service delivery sites for underserved women. The role focuses on expanding access to preventive care, screening for non-medical needs, and coordinating referrals with cultural sensitivity.

You will document patient progress, maintain records, and work as part of a team under the Program Manager. Bilingual English/Spanish preferred; requires CNA training and BLS certification.

Qualifications

• Bachelor’s degree required as stated.
• CNA training and active CNA license required.
• BLS certification required.
• Bilingual English and Spanish preferred.
• Valid Texas driver's license and reliable transportation.
• Must be able to use Microsoft Office.
• Experience in healthcare settings is valued.

Responsibilities

• Assess barriers to women’s preventive health services using an assessment tool.
• Educate patients on services and educational materials.
• Track patient follow-ups to monitor progress.
• Collect data to evaluate patient navigation outcomes.
• Maintain meticulous records of patients served and referrals.
• Establish contact for referrals and follow-ups.
• Work in diverse settings with culturally sensitive approach.
• Maintain confidentiality per HIPAA guidelines.
• Participate in required training and education sessions.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

Communication skills

Teamwork

HIPAA compliance

Confidentiality

Attention to detail

Education

Bachelor’s degree in Social Work/related field

Certified Nursing Assistant Training Program

Active CNA license

BLS certification

Healthcare experience substitution (5 years)

Tools

Microsoft Office

Job description

Gateway Community Health Center Inc in Laredo, TX seeks a dedicated patient navigator to support new service delivery sites for underserved women. The role focuses on expanding access to preventive care, screening for non-medical needs, and coordinating referrals with cultural sensitivity.

You will document patient progress, maintain records, and work as part of a team under the Program Manager. Bilingual English/Spanish preferred; requires CNA training and BLS certification.