BILINGUAL PATIENT LIAISON

Access Health Louisiana; Kenner (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Access Health Louisiana is seeking a Bilingual Patient Liaison in Kenner, Louisiana. This role involves processing patient information and facilitating communication between patients and clinicians, ensuring excellent clinical care.

The ideal candidate will have a High School diploma, preferably with an Associates degree in social work or related fields, and at least one year of experience in a mental health or primary care setting.

Strong communication and organizational skills are essential.

Qualifications

• High School diploma or equivalent required.
• Associates degree or higher preferred.
• Minimum of one year experience in mental health or primary care.

Responsibilities

• Process patient information facilitating communication.
• Obtain necessary data to assist clinicians with care.
• Maintain patient confidentiality.

Skills

Professionalism

Strong verbal and written communication skills

Ability to manage front desk operations

Advanced Microsoft Word skills

Strong organizational skills

Excellent decision making skills

Ability to multi-task

Education

High School diploma or equivalent

Associates degree or higher in social work, counseling, psychology

Tools

Electronic medical records systems

Job description

Position Summary

A Bilingual Patient Liaison processes patient information facilitating communication between clinicians and patients. Obtains necessary data from patients to best allow clinicians to provide excellent clinical care. Facilitates communication between clinician and other clinically relevant members of the community while maintaining patient confidentiality.

Minimum Qualifications

• High School diploma or equivalent
• Associates degree or higher in social work, counseling, psychology or a related field is strongly preferred.
• Minimum of one year of experience working in mental health or a primary care setting.

Knowledge, Skills, And Abilities

• Professionalism
• Strong verbal and written communication skills.
• Effectively work well with people and have a very positive attitude.
• Flexibility; travel to and from clinic locations.
• Ability to manage front desk operations
• Advanced Microsoft Word skills; ability to navigate electronic medical records systems.
• Strong organizational, analytical, and interpersonal skills.
• Excellent decision making and problem‑solving skills.
• Ability to multi‑task in a fast‑paced environment.
• Self‑motivated to learn new concepts and participate in team discussions in a positive way.
• Maintain confidentiality of patient information and clinical practices.