Bilingual Patient Intake Specialist

Saafe Behavioral Svcs.; DeLand (FL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Job summary

Saafe Behavioral Svcs. in DeLand, FL is seeking an Intake Coordinator to welcome new clients, collect demographic, insurance and clinical information, and coordinate scheduling.

The role requires strong organization, familiarity with medical terminology, and commitment to HIPAA compliance. Bi-lingual in Spanish and English preferred; comprehensive training provided; full-time position with competitive hourly pay and benefits, including health, dental, vision, paid time off, and professional

Qualifications

• Fluent in Spanish and English (preferred).
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment with empathy and professionalism.
• Proficiency in basic computer and data entry skills.
• Empathy and professionalism when interacting with patients.
• Experience in mental health or healthcare settings is a plus, but not required — we provide comprehensive training.

Responsibilities

• Serve as the first point of contact for new clients.
• Conduct initial intake screenings and collect demographic, insurance, and clinical information.
• Schedule appointments and provide clients with clear instructions on next steps.
• Maintain accurate and confidential records in compliance with HIPAA and facility guidelines.
• Collaborate with clinicians and administrative staff to ensure smooth client transitions into patient appointments.
• Communicate effectively and compassionately with a diverse client population, including Spanish-speaking individuals and families.

Skills

Bilingual Spanish-English

Education

High school diploma

Job description

Saafe Behavioral Svcs. in DeLand, FL is seeking an Intake Coordinator to welcome new clients, collect demographic, insurance and clinical information, and coordinate scheduling.

The role requires strong organization, familiarity with medical terminology, and commitment to HIPAA compliance. Bi-lingual in Spanish and English preferred; comprehensive training provided; full-time position with competitive hourly pay and benefits, including health, dental, vision, paid time off, and professional