Bilingual Front Desk Coordinator (English/Spanish)

Legacy BHC; Vero Beach (FL); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Legacy Behavioral Health Center, Inc. in Vero Beach, FL is seeking a bilingual Front Desk Coordinator to greet clients, schedule appointments, process forms, and manage phone calls in person.

You will support multiple departments while ensuring client confidentiality and a welcoming environment. The role requires Spanish/English fluency, High School diploma, CPR certification, and strong data entry and payment processing skills.

Qualifications

• Bilingual English/Spanish required.
• Strong customer service and communication skills.
• Experience with scheduling, payments, and data entry.

Responsibilities

• Scheduling and processing appointments for outpatient, psychiatric, and psychological departments;
• Assisting with Prior Authorizations when needed;
• Assisting clients with filling out client information forms when needed;
• Collecting co-payments for clients and submitting cash and checks to Finance Assistants on a daily basis;
• Effectively communicating with clients, doctors, clinical staff, referral sources, and providers;
• Re-directing questions and concerns to the appropriate departments;
• Directing incoming calls to the appropriate departments;
• Ensuring clients’ confidentiality at all times;
• Maintaining a welcoming and professional demeanor;
• Following medical guidelines when taking vitals signs;
• Entering data as required in the database system;
• Generating correspondence and/or invoices as required.

Skills

Bilingual (Spanish/English)

Customer service

Data entry

Education

High School Diploma

CPR Certification

Job description

Legacy Behavioral Health Center, Inc. in Vero Beach, FL is seeking a bilingual Front Desk Coordinator to greet clients, schedule appointments, process forms, and manage phone calls in person.

You will support multiple departments while ensuring client confidentiality and a welcoming environment. The role requires Spanish/English fluency, High School diploma, CPR certification, and strong data entry and payment processing skills.