Bilingual Patient Coordinator (English / Spanish) - Full Time

Expert MRI Management Inc.; Riverside (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

AD&D Coverage

Disability Insurance

Employee Assistance

Paid Time Off

Paid Sick Time

Paid Holidays

401(k)

Job summary

One Source Medical Diagnostics in Riverside, CA seeks a bilingual Patient Coordinator to greet patients, schedule imaging, and ensure an administrative workflow supporting Expert MRI radiology centers.

You will coordinate with technologists and staff, protect patient privacy under HIPAA, and handle data entry with MS Office; requires 1+ year experience, 40 WPM, and bilingual English/Spanish.

Qualifications

• At least one year of experience in healthcare administration or customer service.
• Proficient with computer systems, including MS Office, and data entry at 40 WPM.
• Understanding of medical terminology; familiarity with diagnostic imaging is a plus.

Responsibilities

• Welcome and assist patients, manage reception duties, scheduling for imaging diagnostics.
• Deliver excellent customer service and maintain operational efficiency to meet KPIs.
• Handle administrative tasks including inventory, data entry, and reporting.

Skills

Healthcare Admin

Customer Service

Data Entry

MS Office

Bilingual English/Spanish

Tools

MS Office

Job description

Join our dedicated team! One Source Medical Diagnostics is the provider of administrative and support services to Expert MRI, a radiology group. We’re dedicated to delivering exceptional imaging diagnostic services through our state-of-the-art imaging centers. Join our team and be part of an organization committed to making a positive impact on the lives of our patients and community. We are currently seeking a Bilingual Full Time Patient Coordinator.

• Pay Rate:$21 an hour
• Schedule:Varies (Friday/ Sunday/ Monday/ Tuesday/ 2:30pm- 11:00pm) (Saturday 7:30am- 4:00pm)

Role Overview

The Patient Coordinator is a vital member of our team, serving as the initial contact for patients and ensuring a seamless administrative experience. In this role, you will facilitate patient access to necessary imaging diagnostics, enhancing their care journey and supporting our mission of delivering outstanding diagnostic services.

Key Responsibilities

• Welcome and assist patients, managing reception duties, scheduling, and ensuring smooth processing for imaging diagnostics.
• Deliver outstanding customer service, maintaining operational efficiency and achieving key performance indicators.
• Handle administrative tasks effectively, including inventory management, data entry, and comprehensive reporting.
• Collaborate with technologists and medical staff to coordinate schedules and optimize patient flow.
• Uphold strict confidentiality standards, ensuring the integrity and privacy of all patient information.

We are looking for a proactive and dedicated individual who:

• Possesses at least one year of experience in healthcare administration or customer service, with a background in health, administration, or a related field.
• Demonstrates proficiency with computer systems, including MS Office, and can efficiently manage data entry at 40 WPM.
• Understanding of medical and radiological terminology, with preference given to those familiar with diagnostic imaging processes would be a huge plus!
• Bilingual in English and Spanish mandatory
• Understanding of HIPAA regulations.
• Holds a valid driver’s license and is open to traveling to different locations as needed.

What We Offer

• Medical, Dental, and Vision
• Life Insurance
• AD&D Coverage
• Short-Term and Long-Term Disability
• Employee Assistance
• Paid Time Off
• Paid Sick Time
• Paid Holidays
• 401(k)

Why Join Us?

One Source Medical Diagnostic is not just a workplace. It's a community where you can grow your career, enjoy a supportive and inclusive environment, and contribute to our groundbreaking work in imaging diagnostics. We offer competitive compensation, comprehensive benefits, and opportunities for professional development.

One Source Medical Diagnostics and Expert MRI is an equal opportunity employer