Patient Coordinator I

MedStar Radiology Network - Washington, D.C. & Maryland; Bel Air (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Shift differential

Quarterly bonus

Paid time off

Health insurance

401(k) plan

Life insurance

Disability insurance

Employee assistance program

Remote work options

Relocation assistance

Job summary

MedStar Radiology Network is seeking a patient-focused Patient Coordinator I for our Bel Air, MD imaging center. This Full-Time Flex position supports patient registration, appointment scheduling, and care coordination within a fast-paced team.

The role offers a Monday–Friday 7:00am–3:30pm schedule with one Saturday per month, plus benefits including health insurance, PTO, and 401(k). Training is provided to help you grow within the Business Office ladder.

Qualifications

• High school diploma or GED required.
• Ability to work independently and multitask.
• Knowledge of medical terminology.
• Knowledge of computer applications including Microsoft Office.
• Radiology experience preferred.

Responsibilities

• Greet and register patients and coordinate scheduling.
• Coordinate appointments and manage patient flow at the imaging center.
• Handle phone correspondence and patient communications.
• Assist with inventory and medical record management.
• Support the Imaging Center team to maintain high-quality patient care.

Skills

Multitasking

Documentation

Medical terminology

MS Office

Radiology experience

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Medstar Radiology Network is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Patient Coordinator I for a Full-Time Flex position at our outpatient imaging center located in Bel Air, MD.

Schedule:

• Monday - Friday: 7:00am-3:30pm
• 1 Saturday per month 8:00am-2:00pm

PAY AND BENEFITS:

Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:

• Shift Differential Pay and Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with an FSA Account
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program
• Remote Work Opportunities for select roles!
• Entry level? We’ll train!
• Sign-on Bonus or Relocation Assistance available to qualified candidates for select positions

CAREER LADDER:

We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Patient Coordinator I -- Patient Coordinator II -- Business Office Supervisor -- Business Office Manager

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

EDUCATION:

• To be competitive, must have high school diploma or general education degree (GED)

SKILLS/ABILITIES:

• Ability to work independently and multitask.
• Ability to provide documentation accurately and concisely.
• Knowledge of medical terminology.
• Knowledge of computer applications and Microsoft Office
• Radiology experience preferred.

Imaging studies are an essential component of preventative care and treatment, and having the best diagnostic equipment possible is a vital step to good preventive health for our patients. Our experts use a variety of imaging modalities to provide diagnosis, consultation, and intervention. We offer access to advanced imaging performed on state-of-the-art equipment, interpreted by radiologists with advanced subspecialized training, and nationally recognized for expertise in the field of radiology.

Serving patients in over 60+ communities in 19 states, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology or results. We are always recruiting for talented individuals who are dedicated to excellent patient care and the highest level of customer service.

Equal Opportunity Employer.