Bilingual Dental Front Desk & Patient Concierge

Kintegra Health; Lexington (NC); On-site; USD 31,000 - 42,000; Full time

Job summary

Kintegra Health in Lexington, NC seeks a bilingual Dental Patient Services Representative to greet patients, collect demographics and insurance details, and support front-desk operations. You will coordinate with clinicians and other staff to ensure smooth patient flow and accurate records.

Candidates should have a high school diploma or GED, at least 1 year of office experience, and certifications such as BLS/OSHA/HIPAA. Fluency in Spanish is required or strongly preferred.

Qualifications

• Bilingual in Spanish and English is required or highly preferred.
• Experience providing front-desk or patient-facing customer service.
• Ability to gather and verify patient demographics and insurance data.

Responsibilities

• Welcome patients and visitors with a friendly, professional manner.
• Enter and update dental/medical/insurance information accurately.
• Notify dentist and staff of patient arrivals and readiness.
• Schedule appointments and manage recall systems.
• Handle calls professionally and follow scripts when needed.
• Support dental records, PHI requests, and related tasks.

Skills

Bilingual Spanish-English

Customer service

Phone etiquette

Education

High school diploma or GED

Job description

Kintegra Health in Lexington, NC seeks a bilingual Dental Patient Services Representative to greet patients, collect demographics and insurance details, and support front-desk operations. You will coordinate with clinicians and other staff to ensure smooth patient flow and accurate records.

Candidates should have a high school diploma or GED, at least 1 year of office experience, and certifications such as BLS/OSHA/HIPAA. Fluency in Spanish is required or strongly preferred.