Bilingual Patient-Centric Clinic Front Desk

La Clínica de La Raza; Vallejo (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

La Clínica de La Raza in California is seeking a Clinical Office Assistant to welcome patients, schedule appointments, verify eligibility, and process payments in a fast-paced primary care setting.

You will work closely with care teams, maintain confidentiality, and use MS Word and Outlook while navigating electronic health records. Strong communication and bilingual English/Spanish are preferred; 1–2 years in a clinical office helps, and a high school diploma is required.

Qualifications

• Knowledge of basic medical office procedures and processes.
• Experience with Electronic Health Records and billing processes is a plus.
• Strong customer service and interpersonal skills are essential.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Greet visitors, register patients in the electronic system.
• Verify program eligibility for government or insurance plans.
• Collect payments for services and maintain accurate till.
• Hear and resolve patient complaints or escalate appropriately.
• Schedule, confirm, and process appointments.
• Enter data into medical records and route lab results to staff.

Skills

Customer service

Communication skills

Team player

Conflict resolution

Education

High school diploma or equivalent

Medical Office Assistant Certification preferred

Tools

MS Word

Outlook

EHR systems

Job description

La Clínica de La Raza in California is seeking a Clinical Office Assistant to welcome patients, schedule appointments, verify eligibility, and process payments in a fast-paced primary care setting.

You will work closely with care teams, maintain confidentiality, and use MS Word and Outlook while navigating electronic health records. Strong communication and bilingual English/Spanish are preferred; 1–2 years in a clinical office helps, and a high school diploma is required.