Bilingual Patient Care & Scheduling Specialist

IBI Clinic; Atlanta (GA); On-site; USD 25,000 - 39,000; Part time

Job summary

IBI Clinic in Atlanta, Georgia is seeking a Part-Time Bilingual Patient Coordinator to join our team. You will handle patient intake, scheduling, billing, and follow-ups while providing exceptional, bilingual support to English- and Spanish-speaking patients.

Responsibilities include managing telehealth appointments, coordinating with physicians and staff, maintaining accurate records, and supporting social media marketing efforts to drive patient traffic.

Qualifications

• Strong sales and closing skills.
• Experience in aesthetics or personal injury is preferred.
• Fluency in English and Spanish is a plus.
• Exceptional communication with physicians, staff, and patients.
• Bilingual preferred—English/Spanish.
• Ability to prioritize workload and meet deadlines.
• Experience with electronic medical records (EMR).
• Ability to learn telemedicine systems and provide basic technical support.
• Administrative excellence in patient intake, scheduling, billing, and follow-ups.
• Attention to detail to maintain updated bookings and payments.

Responsibilities

• Provide bilingual patient care support in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while upselling services.
• Maintain accurate patient records and administrative tasks.
• Perform blood draws and clinical responsibilities as needed.
• Collaborate with medical staff to ensure seamless patient experience.
• Contribute to social media and marketing content creation.

Skills

Sales skills

Closing skills

Bilingual English/Spanish

Communication skills

Problem solving

Attention to detail

Administrative excellence

EMR proficiency

Technical aptitude

Scheduling and billing

Tools

EMR systems

Scheduling software

Telemedicine platforms

Billing software

Job description

IBI Clinic in Atlanta, Georgia is seeking a Part-Time Bilingual Patient Coordinator to join our team. You will handle patient intake, scheduling, billing, and follow-ups while providing exceptional, bilingual support to English- and Spanish-speaking patients.

Responsibilities include managing telehealth appointments, coordinating with physicians and staff, maintaining accurate records, and supporting social media marketing efforts to drive patient traffic.