Bilingual Patient Experience & Scheduling Specialist

IBI Clinic; Loganville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Job summary

IBI Clinic in Georgia seeks a Bilingual Patient Coordinator to join our fast-growing ambulatory surgery center. You will engage with physicians, staff, and patients in English and Spanish, manage telehealth appointments, scheduling, and billing tasks, and help upsell services to enhance patient care.

Ideal candidates will have strong communication, EMR proficiency, and the ability to balance administrative excellence with compassionate patient support, ensuring a smooth journey from inquiry to

Qualifications

• Fluent in English and Spanish preferred.

Responsibilities

• Provide exceptional patient care through effective communication in English and Spanish.
• Manage telehealth appointments and clinic system operations.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Perform blood draw and clinical responsibilities as needed.
• Collaborate with medical staff to ensure a seamless patient experience.
• Participate in social media and marketing content creation.

Skills

Sales skills

Bilingual

Communication

Problem solving

Attention to detail

Administrative excellence

EMR proficiency

Telemedicine

Social media savvy

Tools

EMR systems

Scheduling systems

Telemedicine platforms

Job description

IBI Clinic in Georgia seeks a Bilingual Patient Coordinator to join our fast-growing ambulatory surgery center. You will engage with physicians, staff, and patients in English and Spanish, manage telehealth appointments, scheduling, and billing tasks, and help upsell services to enhance patient care.

Ideal candidates will have strong communication, EMR proficiency, and the ability to balance administrative excellence with compassionate patient support, ensuring a smooth journey from inquiry to