Bilingual Patient Billing & Collections Specialist

Ability Rehabilitation; Rome (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Paid time off

Employee Assistance Program (EAP)

Family-friendly environment

Job summary

Ability Rehabilitation is seeking a full-time experienced Bilingual Patient Account Representative for our outpatient orthopedic clinic in Rome. The role involves rebilling, follow-up, and collections across assigned payers, with emphasis on accuracy and timely documentation.

Fluency in English and Spanish is valued, along with strong customer service and multitasking abilities. The ideal candidate will have knowledge of Billing/EMR systems, MS Word/Excel, and high school diploma or equivalent.

Qualifications

• High school diploma or equivalent required.
• Bilingual with excellent verbal and written communication skills.
• Experience in insurance collections or patient billing is preferred.
• Strong knowledge of Billing/EMR software and MS Word/Excel.
• Ability to multitask and work in a team to meet goals.

Responsibilities

• Rebilling, follow-up, and collection activity for assigned payers.
• Researching, appealing, and addressing patient account balances.
• Document pertinent collection activity thoroughly.
• Verify claims adjudication using appropriate resources.
• Initiate communication with parties responsible for reimbursement.
• Edit/update claim information to meet billing guidelines for submissions.
• Maintain HIPAA privacy and security of patient information.
• Participate in meetings and trainings; identify trends and issues.

Skills

Bilingual

Verbal communication

Written communication

Customer service

Multitasking

Attention to detail

Billing/EMR software

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

Billing/EMR software

Job description

Ability Rehabilitation is seeking a full-time experienced Bilingual Patient Account Representative for our outpatient orthopedic clinic in Rome. The role involves rebilling, follow-up, and collections across assigned payers, with emphasis on accuracy and timely documentation.

Fluency in English and Spanish is valued, along with strong customer service and multitasking abilities. The ideal candidate will have knowledge of Billing/EMR systems, MS Word/Excel, and high school diploma or equivalent.