Bilingual Patient Account Rep

Evolving Solution Services; San Antonio (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Evolving Solution Services is seeking a detail-oriented collections specialist in San Antonio, TX. The role focuses on follow up and collections, making inbound and outbound calls daily, and documenting all collection activity accurately.

The ideal candidate will possess strong written and verbal communication skills and basic PC/MS Outlook proficiency. Responsibilities include reviewing account information, determining next actions, and resolving accounts using available resources.

Qualifications

• Good written and verbal communication skills.
• Technical skills including PC and MS Outlook.

Responsibilities

• Responsible for account follow up and collections. This includes inbound and outbound calls daily.
• Accurately and thoroughly document the collection activity performed.
• Review the account information and necessary system applications to determine the subsequent appropriate work action.
• Verify account resolution utilizing appropriate resources and applications.
• Initiate telephone or letter contact to patients to obtain payment options.
• Manage and maintain desk inventory daily and resolve high priority and aged inventory.

Skills

Communication skills

MS Outlook

Tools

MS Outlook

Job description

• Responsible for account follow up and collections. This includes inbound and outbound calls daily.
• Accurately and thoroughly document the collection activity performed.
• Review the account information and necessary system applications to determine the subsequent appropriate work action.
• Verify account resolution utilizing appropriate resources and applications.
• Initiate telephone or letter contact to patients to obtain payment options.
• Manage and maintain desk inventory daily and resolve high priority and aged inventory.
• KNOWLEDGE, SKILLS, ABILITIES
• To perform this job to its fullest and be successful an individual must be able to perform each necessary task satisfactorily. The qualifications below are representative of the knowledge, skill and/or ability we are seeking in applicants.
• Qualifications:
• Good written and verbal communication skills
• Technical skills including PC and MS Outlook