Bilingual Referral Specialist - Patient Access & Coordination

RPMGlobal; Yakima (WA); On-site; USD 53,726,000 - 64,747,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

403(b) retirement plan

PTO + holidays

Job summary

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Referral Specialist to manage referral workflows, assist with patient referrals, and coordinate insurance authorizations. You will help schedule appointments, translate materials when needed, and ensure proper documentation is linked to each referral.

The role requires bilingual English/Spanish proficiency and relevant front-office experience. The clinic offers full-time hours, competitive pay, and comprehensive health insurance with

Qualifications

• High School Diploma or GED is required.
• Associates Degree or Certificate preferred.
• One year of office experience, ideally in medical/dental settings.
• Two years in medical/dental front office with insurance referrals/authorizations preferred.
• Bilingual English/Spanish required at ALTA score level 9.

Responsibilities

• Manage referral work queues daily to ensure timely processing.
• Assist with patient referrals for additional services with internal/external facilities.
• Assist with patient insurance authorization.
• Assist with appointment setup as needed.
• Coordinate follow up between referral source and patient.
• Ensure chart notes and follow up documentation are linked to referrals.
• Provide translated educational materials and directions to patients when necessary.
• Process incoming correspondence and respond to calls, emails, and faxes.
• Perform other duties as assigned.

Skills

Bilingual (English/Spanish)

Excellent communication

Strong organizational skills

Ability to prioritize and multitask

Interpersonal skills

Flexibility (evenings/weekends)

Medical terminology knowledge

Education

Associate degree or certificate from accredited technical school

High School Diploma or GED

Job description

Yakima Medical-Dental Clinic in Yakima, WA is seeking a Referral Specialist to manage referral workflows, assist with patient referrals, and coordinate insurance authorizations. You will help schedule appointments, translate materials when needed, and ensure proper documentation is linked to each referral.

The role requires bilingual English/Spanish proficiency and relevant front-office experience. The clinic offers full-time hours, competitive pay, and comprehensive health insurance with