Bilingual Patient Appointment Conversion Specialist

Promeniq; Colorado Springs (CO); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Up to $4,000 monthly bonus potential

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid sick time

Paid time off

Vision insurance

Job summary

Promeniq is hiring a Patient Acquisition Specialist in Colorado Springs, CO to convert inquiries into booked appointments for men’s health clinics. You will sell the appointment, handle objections, and close each viable call in a fast-paced, performance-driven environment.

The role requires a minimum of 1 year in scheduling or phone sales, strong closing skills, bilingual English/Spanish abilities, and the ability to balance empathy with results.

Qualifications

• Minimum of 1 year of experience in scheduling, administrative, customer service, or phone sales roles (healthcare preferred).
• Strong closing skills—you are comfortable asking for the appointment on every call.
• Skilled in handling objections and turning “no” into “yes”.
• Competitive, goal-oriented, and motivated by performance metrics.
• Clear, confident, and persuasive communication style.
• Strong multitasking and organizational skills.
• Prior phone-based sales experience strongly preferred.

Responsibilities

• Field inbound calls and respond to web leads with the primary goal of converting inquiries into scheduled patient appointments.
• Confidently guide conversations using scripted call flows while adapting naturally to patient needs.
• Actively promote services and encourage patients to book appointments by building value and urgency.
• Overcome objections related to cost, timing, uncertainty, and hesitation using proven sales techniques.
• Ask for the appointment and effectively close calls with a confirmed booking whenever appropriate.
• Deliver a Five-Star patient experience while balancing empathy with results-driven performance.
• Accurately document all interactions in scheduling systems and maintain up-to-date patient records.

Skills

Bilingual English/Spanish

Sales closing skills

Objection handling

Scheduling experience

Multitasking

Communication skills

Patient-focused

Empathy

Education

High School Diploma

Tools

Microsoft Office

Job description

Promeniq is hiring a Patient Acquisition Specialist in Colorado Springs, CO to convert inquiries into booked appointments for men’s health clinics. You will sell the appointment, handle objections, and close each viable call in a fast-paced, performance-driven environment.

The role requires a minimum of 1 year in scheduling or phone sales, strong closing skills, bilingual English/Spanish abilities, and the ability to balance empathy with results.