Bilingual Patient Registration Specialist

DHR Health; McAllen, Northern (TX, KY); Hybrid; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

DHR Health in McAllen, TX is seeking a Patient Registration Representative to perform registration, schedule appointments, collect co-pays/deductibles, and verify patient demographics and insurance eligibility.

The role requires bilingual English/Spanish, strong communication, and basic computer skills; one year of customer service experience is preferred.

This position supports front desk operations and patient access, ensuring accuracy and compliance with HIPAA during daily tasks.

Qualifikationen

• Must have 1 year of related customer service experience.
• Good written and verbal communication skills.
• Knowledge of medical terminology is a plus; bilingual in English/Spanish is strongly preferred.

Aufgaben

• Interview patients to obtain demographic information required to register.
• Verify insurance information, benefits, and eligibility.
• Schedule appointments and register patients for services.
• Collect co-pays, co-insurance, deductibles, and provide receipts.
• Explain billing estimates and hospital policies on up-front payments.
• Maintain patient confidentiality per HIPAA.
• Scan IDs and insurance cards into RegAssist.
• Communicate with providers and insurance for pre-authorizations when needed.

Kenntnisse

Customer service

Bilingual English/Spanish

Computer skills

Written and verbal communication

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Jobbeschreibung

DHR Health in McAllen, TX is seeking a Patient Registration Representative to perform registration, schedule appointments, collect co-pays/deductibles, and verify patient demographics and insurance eligibility.

The role requires bilingual English/Spanish, strong communication, and basic computer skills; one year of customer service experience is preferred.

This position supports front desk operations and patient access, ensuring accuracy and compliance with HIPAA during daily tasks.