Patient Access Specialist - Bilingual (English/Spanish)

Partners Senior Living Options, LLC; Glenwood Springs (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Employer paid basic life coverage

Flexible Spending Account (FSA)

Paid time off and leave benefits

Tuition Assistance

Retirement Plans 401(a) and 403(b)

Employee Assistance Program

Employee discount on Valley View Med.


Ski passes and other perks

Job summary

Valley View Hospital in Glenwood Springs, CO is seeking a full-time Patient Services representative to warmly greet patients and guide them through the hospital visit with hospitality and care. The role requires strong customer service, bilingual English/Spanish preferred, and dependable computer and typing skills.

Responsibilities include insurance verification, patient registration, and billing, with an emphasis on accuracy, teamwork, and clear communication.

Qualifications

• High school graduate or equivalent.
• Minimum one year of customer service experience required.
• Experience in insurance verification, patient registration, collections or billing.
• Courteous and patient with exceptional customer service skills.
• Strong computer and typing skills; well-organized, dependable, and flexible.
• Bilingual English/Spanish highly preferred.
• Must be eligible to work in the United States; visa sponsorship not available.
• Must be a team player.

Responsibilities

• Greet patients with kindness and courtesy and provide information about hospital services.
• Guide patients and families through their visit with hospitality.
• Demonstrate strong communication, decision making, organization, and interpersonal skills.
• Act under direction as well as on own initiative.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Typing skills

Team player

Education

High school diploma or equivalent

Job description

Valley View Hospital in Glenwood Springs, CO is seeking a full-time Patient Services representative to warmly greet patients and guide them through the hospital visit with hospitality and care. The role requires strong customer service, bilingual English/Spanish preferred, and dependable computer and typing skills.

Responsibilities include insurance verification, patient registration, and billing, with an emphasis on accuracy, teamwork, and clear communication.