Bilingual Patient Access Specialist

American Addiction Centers; Milwaukee (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health's Walkers Point Community Clinic - Family Medicine in Milwaukee seeks a full-time front desk registration specialist. You will greet patients, collect demographics and insurance details, discuss co-pays, and ensure secure handling of sensitive data in accordance with HIPAA.

You will verify coverage, explain billing responsibilities, schedule visits (including virtual), and assist patients with the portal while delivering friendly service in a fast-paced clinic.

Qualifications

• High School Diploma or GED required.
• Experience not required.
• HIPAA and patient privacy knowledge desired.

Responsibilities

• Creates the initial electronic health record that forms the foundation of the patient record.
• Registers patients, verifies demographics and insurance information, collects co-pays.
• Ensures HIPAA compliance and confidentiality of patient information.

Skills

Customer service

HIPAA compliance

Phone & in-person communication

Typing / data entry

Medical office software

Education

High School Diploma or GED

Tools

Electronic Health Records

Microsoft Office

Job description

Advocate Health's Walkers Point Community Clinic - Family Medicine in Milwaukee seeks a full-time front desk registration specialist. You will greet patients, collect demographics and insurance details, discuss co-pays, and ensure secure handling of sensitive data in accordance with HIPAA.

You will verify coverage, explain billing responsibilities, schedule visits (including virtual), and assist patients with the portal while delivering friendly service in a fast-paced clinic.