Evening Patient Access & Registration Specialist

American Addiction Centers; Green Bay (WI); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Shift premium pay

Weekend premium pay

Job summary

Advocate Health seeks a detail‑oriented registrar in Wisconsin to support patient intake and billing processes. You will verify demographics, collect co‑pays, and ensure accurate insurance information is captured in the electronic health record.

Strong customer service and HIPAA practices are essential. Responsibilities include guiding patients through the registration process, explaining coverage details, and coordinating with Financial Advocates as needed.

Qualifications

• High School graduate required.
• Experience with HIPAA and patient confidentiality is essential.
• Knowledge of insurance basics and patient financial responsibilities.

Responsibilities

• Register patients, verify demographics and insurance information.
• Collect co-pays and discuss financial obligations with patients.
• Explain insurance coverage and refer to Financial Advocates when needed.
• Maintain HIPAA compliance and patient confidentiality at all times.
• Assist with scheduling, patient guidance, and transportation arrangements.

Skills

HIPAA compliance

Customer service

Insurance verification

Microsoft Office

EPIC EMR

Cash handling

Attention to detail

Communication skills

Education

High School Graduate

Tools

EPIC

Insurance eligibility tools

Job description

Advocate Health seeks a detail‑oriented registrar in Wisconsin to support patient intake and billing processes. You will verify demographics, collect co‑pays, and ensure accurate insurance information is captured in the electronic health record.

Strong customer service and HIPAA practices are essential. Responsibilities include guiding patients through the registration process, explaining coverage details, and coordinating with Financial Advocates as needed.