Bilingual Patient Access & Scheduling Specialist II

Memorial Hermann Health System; Sugar Land (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

Memorial Hermann Health System is seeking a Patient Access professional to schedule patient appointments, verify eligibility and post payments. The role requires attention to detail and strong communication with patients and healthcare teams.

Shifts include evenings and overnights, with responsibilities spanning data entry, insurance verification and revenue collection to ensure smooth patient access and compliant billing.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task and proficient typing.

Responsibilities

• Schedule patient appointments in the system.
• Verify patient eligibility and medical necessity.
• Post payments and process patient receipts.
• Collect demographic and insurance information.
• Explain forms and obtain signatures.
• Communicate professionally with physicians, staff, patients and families.

Skills

Customer service

Multi-tasking

Typing

Education

High School Diploma or GED

Tools

Computer systems

Job description

Memorial Hermann Health System is seeking a Patient Access professional to schedule patient appointments, verify eligibility and post payments. The role requires attention to detail and strong communication with patients and healthcare teams.

Shifts include evenings and overnights, with responsibilities spanning data entry, insurance verification and revenue collection to ensure smooth patient access and compliant billing.