Patient Access & Scheduling Specialist

Memorial Hermann Health System; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Memorial Hermann Health System is seeking a Patient Access professional to schedule patient appointments, verify eligibility, and post payments. You will collect required demographic, insurance and financial information and explain forms to patients to obtain signatures.

The role requires at least a high school diploma or GED and two years in a hospital or customer service setting, with strong multitasking and typing skills.

Qualifications

• High school diploma or GED required or preferred.
• Two years of experience in a hospital or customer service setting.
• Ability to multi-task and type proficiently.

Responsibilities

• Schedules patient appointments and enters information accurately.
• Verifies insurance eligibility and benefits and ensures required data is collected.
• Posts payments in the system and generates receipts; discusses payment options.
• Collects patient liability and establishes payment arrangements; screens for eligibility.
• Explains forms to patients or guarantors and obtains signatures; ensures compliance timing.
• Maintains professional communication with patients, staff, and insurers and supports quality of service.

Skills

Multi-tasking

Typing

Customer service

Education

High School Diploma or GED

Job description

Memorial Hermann Health System is seeking a Patient Access professional to schedule patient appointments, verify eligibility, and post payments. You will collect required demographic, insurance and financial information and explain forms to patients to obtain signatures.

The role requires at least a high school diploma or GED and two years in a hospital or customer service setting, with strong multitasking and typing skills.