Bilingual Patient Access & Financial Intake Coordinator

Socket.dev; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Fora Health Treatment and Recovery is seeking a Patient Intake Coordinator to manage patient financial responsibilities and provide high-level customer service. The role focuses on eligibility, billing, and coordination between clinical and business office teams to ensure patients receive needed care and support.

The position requires fluency in English and Spanish, with a proficiency assessment. You will work with patients, families, and staff to resolve coverage needs and maintain accurate

Qualifications

• Fluency in English and Spanish with a language proficiency assessment.
• Experience handling patient financials and insurance eligibility.
• Strong written and interpersonal communication skills.
• Ability to work with diverse populations and adapt to a healthcare setting.

Responsibilities

• Maintain the accuracy and integrity of patient information and the EHR.
• Assist patients with eligibility and enrollment for programs and coverage.
• Coordinate financial arrangements between patients and insurers.
• Serve as primary liaison between clinical staff and the business office.
• Provide occasional front desk coverage and support team operations.

Skills

Bilingual English/Spanish

Customer service

EHR experience

Billing coordination

Tools

EHR system

Job description

Fora Health Treatment and Recovery is seeking a Patient Intake Coordinator to manage patient financial responsibilities and provide high-level customer service. The role focuses on eligibility, billing, and coordination between clinical and business office teams to ensure patients receive needed care and support.

The position requires fluency in English and Spanish, with a proficiency assessment. You will work with patients, families, and staff to resolve coverage needs and maintain accurate