Bilingual Patient Intake & Financial Concierge

Fora Health; Portland, Northern (OR, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Fora Health in Portland, OR seeks a Patient Intake Coordinator to manage patient fiscal responsibilities and provide high-level customer service. You will determine coverage, assist with financial resources, and coordinate between clinical staff and the business office to support revenue expansion and quality care.

This role requires fluency in English and Spanish and includes a language proficiency assessment.

Qualifications

• Fluency in English and Spanish with proficiency assessment.
• Experience handling patient billing or financial counseling is a plus.

Responsibilities

• Coordinate patient information accuracy and manage EHR data.
• Assist patients with eligibility and benefits and coordinate with insurance providers.
• Serve as primary liaison between clinical staff and business office for revenue and coding matters.
• Guide patients through applying for programs like OHP and other financial resources.
• Notify patients of changes in funding or eligibility and document accordingly.
• Maintain a clean and safe work environment and support front desk needs.

Skills

Bilingual English/Spanish

Tools

EHR system

Job description

Fora Health in Portland, OR seeks a Patient Intake Coordinator to manage patient fiscal responsibilities and provide high-level customer service. You will determine coverage, assist with financial resources, and coordinate between clinical staff and the business office to support revenue expansion and quality care.

This role requires fluency in English and Spanish and includes a language proficiency assessment.