Bilingual Passenger Services Lead — Korean/English

Swissport; Las Vegas (NV); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental insurance

Life insurance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport is looking for a Passenger Service Supervisor in Las Vegas. The role involves leading staff to ensure excellent customer service and compliance with regulations. Must be bilingual in Korean and English and have relevant experience in customer service and leadership.

Offering a pay rate of $22/hr with full-time benefits including health insurance, 401(k) matching, and paid time off.

Join Swissport and contribute to our mission of providing exceptional aviation services!

Qualifications

• MUST BE BILINGUAL IN KOREAN AND ENGLISH.
• Passionate about customer service with relevant work experience.
• A proven ability in problem solving and decision making.

Responsibilities

• Lead, motivate, and inspire staff to deliver customer experiences.
• Ensure compliance with safety and security processes.
• Monitor and control overtime payments to optimize resources.

Skills

Bilingual in Korean and English

Leadership skills

Problem solving skills

Excellent communication skills

Customer service experience

Planning and organizing skills

Education

High School diploma or GED equivalent

Tools

Office Word

Excel

PowerPoint

Job description

Swissport is looking for a Passenger Service Supervisor in Las Vegas. The role involves leading staff to ensure excellent customer service and compliance with regulations. Must be bilingual in Korean and English and have relevant experience in customer service and leadership.

Offering a pay rate of $22/hr with full-time benefits including health insurance, 401(k) matching, and paid time off.

Join Swissport and contribute to our mission of providing exceptional aviation services!