Bilingual Passenger Services Agent

Swissport International AG; Fort Lauderdale (FL); On-site; USD 22,423 - 31,936; Full time

Job summary

A leading global aviation services provider is seeking a Passenger Service Agent in Fort Lauderdale, Florida. The role includes providing customer services like reservations, baggage processing, and assisting passengers throughout the travel process. Candidates should possess a high school diploma, relevant customer service experience, and excellent communication skills in both English and Spanish. Join a diverse team committed to delivering quality service in a fast-paced environment.

Qualifications

• Passionate about customer service with relevant work experience.
• Excellent communication skills in both English and Spanish.
• Self-motivated and able to work independently.

Responsibilities

• Inspect and verify passenger documentation.
• Issue boarding passes and manage passenger baggage processing.
• Assist in directing passengers through Customs and Immigration.

Skills

Customer service experience

Communication skills in English and Spanish

Attention to detail

Ability to follow processes

Education

High School diploma or GED equivalent

Tools

Computer reservation/ticketing software

Job description

A leading global aviation services provider is seeking a Passenger Service Agent in Fort Lauderdale, Florida. The role includes providing customer services like reservations, baggage processing, and assisting passengers throughout the travel process. Candidates should possess a high school diploma, relevant customer service experience, and excellent communication skills in both English and Spanish. Join a diverse team committed to delivering quality service in a fast-paced environment.