Airport Passenger Service Agent – Bilingual

Swissport; Seattle (WA); On-site; USD 2,892,960 - 3,030,720; Part time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport is seeking a part-time Passenger Service Agent in Seattle. This role involves providing customer services including reservations, ticketing, baggage processing, and terminal check-in. Bilingual proficiency in English and Mandarin or Cantonese is preferred.

As a part of the team, you will manage passenger assistance and ensure compliance with safety regulations. We offer various benefits such as 401(k), health insurance, and paid time off. Join us and contribute to enhancing the customer experience in the aviation industry.

Qualifications

• High School diploma or GED equivalent.
• Must have Enhanced ID for airport badge.
• Passionate about customer service and relevant work experience.

Responsibilities

• Provide all required passenger/customer services.
• Assist in managing passenger baggage processing.
• Make public address announcements as required.

Skills

Bilingual proficiency in English and either Mandarin or Cantonese

Excellent communication skills

Customer service experience

Attention to detail

Education

High School diploma or GED equivalent

Tools

Airline specific computer reservation/ticketing software

Job description

Swissport is seeking a part-time Passenger Service Agent in Seattle. This role involves providing customer services including reservations, ticketing, baggage processing, and terminal check-in. Bilingual proficiency in English and Mandarin or Cantonese is preferred.

As a part of the team, you will manage passenger assistance and ensure compliance with safety regulations. We offer various benefits such as 401(k), health insurance, and paid time off. Join us and contribute to enhancing the customer experience in the aviation industry.