Bilingual Parts Specialist: Growth, Benefits & Impact

O'Reilly Auto Parts; Bunn (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k

Medical/Dental/Vision Insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver top-tier service to retail and installer customers in our North Carolina store. You will greet customers, help them select parts, answer calls, and support cash handling and daily operations.

Qualified candidates are bilingual encouraged; familiarity with automotive parts and ability to multitask across phone and in-store requests is valued. Training and advancement opportunities are available within our growing network.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and/or installer service specialists in serving professional customers as needed.
• Process exchanges and returns for credit according to company policies.
• Handle cash, checks, and credit card transactions accurately and securely.
• Address and resolve customer complaints in a friendly manner.
• Assist with stocking, planogram updates, and store upkeep.

Skills

Customer service

Multitask

Phone and in-store handling

Bilingual Spanish

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver top-tier service to retail and installer customers in our North Carolina store. You will greet customers, help them select parts, answer calls, and support cash handling and daily operations.

Qualified candidates are bilingual encouraged; familiarity with automotive parts and ability to multitask across phone and in-store requests is valued. Training and advancement opportunities are available within our growing network.