Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; West Monroe (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist in West Monroe, Louisiana. This role involves providing exceptional service to retail and professional customers, assisting with merchandise selection, processing transactions, and resolving complaints. Candidates with a background in automotive parts and multitasking abilities are encouraged to apply. The company offers a comprehensive compensation package, including wages, benefits, and opportunities for career growth, while supporting a diverse and inclusive work environment.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences essential.
• Must multitask, handling customers on phone and in-store at the same time.

Responsibilities

• Promptly greet retail customers and assist in merchandise selection.
• Address and resolve customer complaints in a friendly manner.
• Complete assigned company training relevant to position.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Education

ASE certification

Tools

Automotive parts cataloging

Job description

O'Reilly Auto Parts is hiring a Parts Specialist in West Monroe, Louisiana. This role involves providing exceptional service to retail and professional customers, assisting with merchandise selection, processing transactions, and resolving complaints. Candidates with a background in automotive parts and multitasking abilities are encouraged to apply. The company offers a comprehensive compensation package, including wages, benefits, and opportunities for career growth, while supporting a diverse and inclusive work environment.