Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Oldtown (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Oldtown, Idaho, to provide high-quality service to retail and installer customers. Responsibilities include assisting customers with merchandise selection, resolving complaints, and performing in-store services like installation and testing.

The ideal candidate will possess excellent customer service skills and the ability to multitask. The position offers competitive wages, paid time off, and additional benefits like a stock purchase plan and medical insurance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to customers calling the store and assist in their selection of merchandise.
• Address and resolve customer complaints in a friendly manner.
• Perform various in-store services for customers such as installing wipers and testing batteries.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Oldtown, Idaho, to provide high-quality service to retail and installer customers. Responsibilities include assisting customers with merchandise selection, resolving complaints, and performing in-store services like installation and testing.

The ideal candidate will possess excellent customer service skills and the ability to multitask. The position offers competitive wages, paid time off, and additional benefits like a stock purchase plan and medical insurance.