Auto Parts Specialist – Bilingual Customer Expert

O'Reilly Auto Parts; Chiefland (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

O’Reilly Auto Parts in Florida is hiring a Parts Specialist to deliver high customer service to retail and installer customers, and to support store management with tasks.

You will greet customers, assist with merchandise, handle cash, returns, and phone inquiries, and participate in stock, planograms, and in-store services. Bilingual candidates are encouraged to apply, and the role offers growth opportunities within a company known for internal promotion.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Support managers/installer service specialists for professional customers as needed.
• Process cash, checks, and credit card transactions and maintain the cash drawer.
• Handle exchanges and returns per company policy and processes.
• Address and resolve customer complaints in a friendly manner.
• Assist with stock updates, planograms, and daily store operations including labeling and cleaning.
• Perform in-store services and testing as trained (e.g., wipers, batteries, codes).

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Florida is hiring a Parts Specialist to deliver high customer service to retail and installer customers, and to support store management with tasks.

You will greet customers, assist with merchandise, handle cash, returns, and phone inquiries, and participate in stock, planograms, and in-store services. Bilingual candidates are encouraged to apply, and the role offers growth opportunities within a company known for internal promotion.