Bilingual Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Liberty (MO); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions start

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts in Liberty, MO is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

Duties include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and addressing complaints. Responsibilities also cover stock updates, planogram adherence, and basic in-store services.

Qualifications

• Outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.
• Fluency in multiple languages (Spanish highly desired).

Responsabilités

• Greet customers and assist in selecting merchandise.
• Assist professional customers as needed.
• Handle cash, checks, and credit transactions.
• Answer store phone per policy and quote prices.
• Process exchanges/returns per policy.
• Resolve customer complaints pleasantly.
• Support stock, planograms, and daily store tasks.
• Perform in-store services and basic vehicle checks where allowed.

Connaissances

Customer Service

Multitasking

Bilingual

Spanish

Outils

POS systems

Description du poste

O’Reilly Auto Parts in Liberty, MO is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

Duties include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and addressing complaints. Responsibilities also cover stock updates, planogram adherence, and basic in-store services.