Bilingual Parts Specialist - Customer Service & Sales

O'Reilly Automotive Stores, Inc.; Fredericktown (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance with Optional FSA

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts in Fredericktown, MO is seeking a Parts Specialist to deliver high level service to retail and installer customers and to assist store management with assigned tasks. The role emphasizes outstanding customer service, product knowledge, accurate transactions, and collaboration with the team; bilingual candidates are encouraged to apply to support our diverse customer base.

Experience in automotive parts is a plus, and the position may involve occasional vehicle service tasks

Qualifications

• Bilingual preferred; able to communicate with diverse customers.
• Excellent customer service skills and a friendly, professional demeanor.
• Ability to multitask and assist customers in-store and on the phone.

Responsibilities

• Greet retail and installer customers and assist in selecting merchandise.
• Promptly process cash, checks, and card transactions and maintain cash drawer.
• Assist store management and installer service specialists with assigned tasks and daily operations.
• Perform in-store services (e.g., wipers, batteries) as trained and permitted by state laws.
• Handle exchanges and returns per company policy and process related paperwork.
• Assist with stock, planogram updates, and inventory counts.
• Occasionally drive a delivery vehicle if business needs require.

Skills

Bilingual

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Fredericktown, MO is seeking a Parts Specialist to deliver high level service to retail and installer customers and to assist store management with assigned tasks. The role emphasizes outstanding customer service, product knowledge, accurate transactions, and collaboration with the team; bilingual candidates are encouraged to apply to support our diverse customer base.

Experience in automotive parts is a plus, and the position may involve occasional vehicle service tasks