Bilingual Automotive Parts Specialist — Customer-Focused

O'Reilly Auto Parts; Boonville (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401k with employer contributions from

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Boonville, MO is seeking a Parts Specialist to deliver high-quality customer service to retail and installer customers. You will assist in selecting merchandise, support management and professional customers, and handle daily cash and transactions with accuracy.

This role encourages bilingual applicants and offers involvement in returns, exchanges, and various in-store services while maintaining store standards and assisting with inventory and planogram updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail/walk-in customers with merchandise selection.
• Support installers and professionals as needed.
• Process cash, checks, and credit transactions securely.
• Handle exchanges/returns per policy and address complaints.
• Assist with store operations, stock, and planogram updates.
• Perform in-store services (where allowed by law) and basic vehicle-related tasks.

Skills

Customer service

Multitasking

Phone and in-store service

Bilingual (Spanish a plus)

Job description

O'Reilly Auto Parts in Boonville, MO is seeking a Parts Specialist to deliver high-quality customer service to retail and installer customers. You will assist in selecting merchandise, support management and professional customers, and handle daily cash and transactions with accuracy.

This role encourages bilingual applicants and offers involvement in returns, exchanges, and various in-store services while maintaining store standards and assisting with inventory and planogram updates.