Bilingual Parts Specialist — Customer Service Pro

O'Reilly Automotive; Beaufort (SC); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401k

Medical Insurance

Paid Time Off

Career Growth

Résumé du poste

O'Reilly Auto Parts in Beaufort, SC is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in achieving tasks.

The role emphasizes greeting customers, assisting with merchandise selection, handling phone inquiries, processing payments, returns, and basic store operations such as stocking, image updates, and coordinating with service specialists. Bilingual candidates are encouraged to apply.

Qualifications

• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.
• Ability to quickly match alphanumeric sequences.
• Familiarity with automotive parts is a plus; bilingualism encouraged.

Responsabilités

• Greet customers and assist in merchandise selection.
• Support management and installer service specialists.
• Answer store calls, lookup parts, quote prices, and upsell related items.
• Process cash, checks, and credit transactions accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Assist with stock, imaging, planograms, and daily store tasks.
• Operate test equipment after training and provide in-store services.

Connaissances

Customer service

Multitasking

Alphanumeric matching

Spanish fluency

Description du poste

O'Reilly Auto Parts in Beaufort, SC is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in achieving tasks.

The role emphasizes greeting customers, assisting with merchandise selection, handling phone inquiries, processing payments, returns, and basic store operations such as stocking, image updates, and coordinating with service specialists. Bilingual candidates are encouraged to apply.